Books by Robert D. Sollars
All of these books are available on Amazon in paperback or e-book except for One is too Many – e-book only.
One is too Many: Recognizing & Preventing Workplace Violence (2014)
The #3 killer of employees at work is murder…and it’s #1 for women. Additionally, more than 15 million Americans are bullied, threatened, or harassed at work every year.
The belief that the solution to this violence is so complicated that it’s not worth investigating and if they do pursue the issue, they too often make the mistake of thinking that following a cookie-cutter plan is good enough…and it never is.
This book does not have all the answers to the issue of workplace violence. No single book, expert, or organization have all the answers. Sometimes such violence is unavoidable, whether you have only yourself or 5,000 employees.
You need to learn how to what this entails, physically secure your property, how to reduce the risk of a incident by recognizing the warning signs, and how to recover in the event of one.
Murder in the Classroom: A Practical Guide for Prevention (2018)
School violence can happen anywhere and at any time, in big schools and small ones, in big cities and small towns. The perpetrators can range from social misfits to seemingly nice, well adjusted kids. But that doesn’t mean that we’re helpless to prevent, or at least minimize, school violence.
This book describes the early signs of violence teachers and school administrators must look for. He discusses the need for changes to school buildings—from building layout to the type of door each classroom should have. He doesn’t limit himself to what schools should do; he also talks about what parents must do at home.
As he says in the Introduction, “These ideas will work for any size school or district. You have to tweak them for your own use, but they will work. I certainly believe that the lives of our children, the future of this country, are much more important than any ideological political arguments, left or right.”
Unconventional Customer Service: How-to Break the Rules to Provide Unparalleled Service
This book was designed to assist you and your company in the pursuit of providing excellent customer service to those who count the most in your business.
The basic precepts that I present here are as applicable to a salesman selling knickknacks as they are to a security officer walking a patrol in a dark warehouse at 3:00 a.m. Excellent customer service is what customers want above all.
Over my decades of working in many capacities for many different types of companies, I have personally used all of these ideas, and they’ve all worked extremely well and achieved great client satisfaction. They may need some tweaking to fit your company, but they will work. I guarantee it.
Murder at Work: A Practical Guide for Prevention (2020)
The #3 killer of employees is murder — and it’s #1 for women. In addition, millions of Americans are threatened or harassed at work every year.
The belief that the solution to workplace violence is so complicated that it’s not worth investigating. If they do pursue the issue, they too often make the mistake of thinking that following a cookie-cutter plan is good enough.
This book does not have all the answers to the issue of workplace violence. No single book, expert, or organization does. Sometimes such violence is unavoidable, as you will read.
Whether you have five employees or 5,000, you need to learn how to physically secure your property, how to reduce the risk of a violent incident, and how to recover in the event of one.
…and more on the way